Privacy Policy

Last updated: January 1, 2025

1. Introduction

This Privacy Policy explains how ServiceNearMe ("we," "us," or "our") collects, uses, and protects your personal information when you use our platform.

2. Information We Collect

2.1 Information You Provide

  • Name and contact information
  • Account credentials
  • Service preferences and requirements
  • Payment information
  • Communications with other users

2.2 Automatically Collected Information

  • Device information
  • Location data
  • Usage data
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Match you with service providers
  • Process payments
  • Communicate with you
  • Ensure platform security
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service providers you connect with
  • Payment processors
  • Service providers who assist our operations
  • Law enforcement when required by law

5. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and monitoring
  • Secure data storage

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to certain data processing

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze platform usage
  • Personalize content
  • Remember your preferences

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

9. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes through the platform or via email.

11. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

12. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer:

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Please see our California Privacy Notice for more information.

14. EU/EEA Users

Users in the European Union and European Economic Area have specific rights under the General Data Protection Regulation (GDPR). Please see our GDPR Privacy Notice for details.